Missed-call text-back

When you can’t pick up, callers can ask for a text so the conversation keeps going. A BSIMPS Productions service for local businesses.

How it works

  1. Calls you don’t answer forward to a text-enabled number set up for your business.
  2. The caller hears a short greeting that offers a text. Only callers who press 1 get one. Anyone can stay on the line and leave a voicemail instead.
  3. Your business sends one text so the caller can say what they need. More texts go out only if the caller replies.
  4. You see the caller’s number and what they said, so you can call back.
  5. Every first text says how to get help and how to opt out. Reply STOP and the texts end.

What it is not

No marketing blasts, no bought lists, and no cold texting. It doesn’t answer your phone for you, and not every caller will press 1 or reply. It gives callers who want a text an easy way to reach you.

Registered in your business’s name

US carriers require business texting to be registered (A2P 10DLC). Before any text goes out, your business is registered in its own legal name, with SMS terms and a privacy policy on your own website. The carriers make the approval decision, it usually takes a few weeks, and texting starts only after approval.

Our own text line

BSIMPS Productions runs the same setup on its own business line (texting starts after carrier approval). This is exactly what callers hear and get.

Greeting on a missed call

“Thanks for calling BSIMPS Productions. Sorry we missed you. Press 1 and we'll text you at this number so you can tell us what you need. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out anytime. Terms and privacy are at bsimpsproductions.com/sms-terms. Or stay on the line to leave a voicemail.”

First text (only after the caller presses 1)

BSIMPS Productions: Sorry we missed your call! Text us here about what you need and we'll reply soon. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

On our contact form, texting is an optional, unchecked box, separate from email.

Full details are in our SMS Terms and Privacy Policy. Questions? Book a free 15-minute call or email [email protected].